General FAQ

What sort of support can I expect from AJA Hosting Solutions?

We pride ourselves on our unbeatable support service. We have developed a huge Web Hosting Support Manual which has in depth articles on all the features of your account. We encourage all our customers to become familiar with this and use its built in search facility to find help instantly. This is backed up by 24/7 priority support from human beings. For more information visit our Support Page.

 

Do you offer a guarantee?

Yes! We are so confident you will be happy with our web hosting services that we offer a 30 day, no quibble money back guarantee. 

 Can I have MP3's or Videos on my site?

Yes, provided you own the copyright to them..........

 

Can I have pornography on my web site?

No, we have a zero tollerance policy towards pornography and other adult related content.
Please see our Terms and Conditions of Service for full details.

 

I want to sell things on my web site, will your shopping cart help me do this?

You need to start from the other end. Work out how you are going to process credit card transactions, then find a shopping cart that suits that method, then find a suitable hosting plan. If you are not an established business you will find it difficult to get a merchant account so you might be safer starting with Paypal: www.paypal.com This has its own shopping cart which can be used with any of our hosting plans.

 

Can I use an Apple Mac with AJA Hosting?

We are asked this a lot but it is not really a valid question. The internet was designed to allow computers to communicate with each other regardless of operating system. This is done using standard protocols like smtp and http. As long as you have an internet connection, a web browser (and you must have these if you are looking at this web page), and a web design program you can use any web host and this includes Hostroute.